Only orders received in written form will be taken into consideration (by e-mail, telefax, post).
Unless otherwise agreed, orders will be settled as per curent price list at the date of order reception. Prices of this price list are expressed in EURO and they are ex V.A.T. tax (and others, if any). The price list totally replace the previous one and any other special agreement in prices. Packing is also included.
FTS S.p.A. reserves the right to modify any price of current price list without prior notice.
All goods are delivered in ex works.
Any risk or damage occurred during transportation are on customer’s charge. Any request for missing part or damage must be reverted to the shipping agent.
Claims for goods apparently not in accordance with orders must be notified by writing to FTS within 7 days after the receipt.
Return of goods for order cancellation or mistakes in ordering must be returned free of transportation costs (transport cost at customer's charge) to FTS S.p.A. upon written confirmation (Form 075), undersigned by Quality Dept. (AQ).
Return of goods for warranty claims must be returned upon written confirmation (Form 101), undersigned by the Quality Dept. (AQ). These forms must be sent togheter with the transport document, otherwise the goods will not be accepted by FTS and will be returned to the customer.
In any case, FTS will apply a 15% reduction on credit value to recover operating costs, goods check-up and stock replacing.
The preferantial payment conditions is "CASH ON DELIVERY". Any payment delay will authomatically stop deliveries and any other service requested at that period.
Without prejudice to other FTS rights, the company will charge interest of 2% on the overdue account, worked out from the expired date up to the date of effective payment.
The warrenty is valid for 1 year after the sales date on the following products: